Dear Customers,
Miracle Sparkle Co., Ltd. will never ask you to provide any bank account or credit card information via SMS, phone call, or any other method. We will also never request that you visit a bank counter or operate an ATM for any reason.
If you receive any suspicious calls or messages, please remain vigilant and do not follow instructions from unknown sources. When in doubt, contact us immediately or call the Anti-Fraud Hotline 165 (provided by Taiwan’s National Police Agency) for verification.
Be especially cautious of caller ID spoofing or impersonation of legitimate companies, banks, or government offices. Do not click on unknown links, accept suspicious LINE friend requests, or open strange SMS messages.
Common scam tactics include claiming “duplicate orders” or “accidental installment payments” to gain your trust, followed by guiding you through internet banking or ATM operations.
If the call involves banking or payment concerns, we strongly advise you to contact your bank directly. Never provide your account information or follow instructions from unsolicited calls.
For your digital security, please:Regularly update your password
Use strong passwords (with a mix of uppercase, lowercase, and numbers)
Avoid entering login details on public/shared computers
Use strong passwords (with a mix of uppercase, lowercase, and numbers)
Avoid entering login details on public/shared computers
Wishing you peace and safety,
Miracle Sparkle Co., Ltd.
Anti-Fraud Hotline 165 (Taiwan): https://165.npa.gov.tw/#/
Customer Service Line: 0908-398720
LINE Official Account: https://line.me/R/ti/p/@ttr7735v
Customer Support Email: email@miraclesparkle.com.tw
Miracle Sparkle Co., Ltd.
Anti-Fraud Hotline 165 (Taiwan): https://165.npa.gov.tw/#/
Customer Service Line: 0908-398720
LINE Official Account: https://line.me/R/ti/p/@ttr7735v
Customer Support Email: email@miraclesparkle.com.tw
